IGI airport adjudged world's most improved airport

New Delhi: The IGI airport has been adjudged the world's most improved airport as well as the number one airport in India by SKYTRAX-World Airport Awards.

The Indira Gandhi International Airport took the top honours in 'Most Improved' category for this year leaving Ankara Esenboga airport at second spot, Chongqing Jiangbei International Airport at third, Sydney Airport at fourth and Recife International Airport at fifth place at the recently concluded 'SKYTRAX - World Airport Awards' in Vienna.

"In the 'India's Best Airport' category, Delhi airport topped the chart after relegating Bangalore International Airport to second spot. Hyderabad's Rajiv Gandhi International Airport, also run by GMR Group, came at the third spot," a DIAL spokesperson said.

Chhatrapati Shivaji International Airport in Mumbai was adjudged fourth, while Chennai International Airport secured the fifth place for airports in the sub-continent.

"These awards speak volumes of our high service standards at IGIA. We are immensely proud of receiving these awards from SKYTRAX. Both these awards are a tribute to all those who have been a part of modernisation and operationalisation of Delhi airport," CEO of DIAL, I Prabhakara Rao said after receiving the award.

The World Airport Awards are prestigious recognition for airports across the world, based on the annual SKYTRAX airport passenger satisfaction survey conducted at more than 388 airports world-wide.

"The awards are global benchmark of airport excellence and quality ranking. 100 different nationalities of passengers evaluates their experiences across 39 different airport service and product factors - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate during the nine month survey period in 2011-12," the spokesperson said.

"Coinciding with the opening of the new Terminal 3, there has been a significant improvement in product standards for passengers travelling into Delhi International Airport. The enhanced air-side transit service, and better shopping and dining options has really improved the passenger experience and Delhi airport now provides a most competitive international standard," Chairman of SKYTRAX, Edward Plaisted said.