On The Same Track: Delhi Metro, RRTS Join Hands for Integration of Ticketing Systems
On The Same Track: Delhi Metro, RRTS Join Hands for Integration of Ticketing Systems
This collaboration supports the 'One India - One Ticket' initiative, allowing passengers to book QR code tickets for both Namo Bharat or the Regional Rapid Transit System (RRTS), and Delhi Metro services on a single platform

The National Capital Region Transport Corporation (NCRTC), operating the Namo Bharat trains partially on the Delhi-Ghaziabad-Meerut Corridor, and Delhi Metro Rail Corporation (DMRC) on Wednesday signed a memorandum of understanding (MoU) to integrate their ticketing systems, offering seamless travel for residents across Delhi-NCR.

This collaboration supports the ‘One India – One Ticket’ initiative, allowing passengers to book QR code tickets for both Namo Bharat or the Regional Rapid Transit System (RRTS), and Delhi Metro services on a single platform.

The MoU was signed in the presence of Shalabh Goel, managing director, NCRTC, and Dr Vikas Kumar, managing director, DMRC.

“With this integration, customers booking a Namo Bharat train ticket through the RRTS Connect App can simultaneously purchase a Delhi Metro ticket. Similarly, passengers using the DMRC Mobile App to book a metro ticket can also add a Namo Bharat train ticket. This collaboration will generate unique Delhi Metro QR codes on the RRTS Connect App and Namo Bharat QR codes on the DMRC Mobile App, significantly enhancing the passenger experience,” an official statement said.

The currently operational 42-km RRTS corridor is seamlessly connected to the 393-km DMRC network, providing commuters with a unified and efficient ticketing and travel experience across the NCR.

“This integration encourages the use of public transportation, which is crucial for increasing ridership and ensuring the long-term sustainability of these capital-intensive projects,” the statement added.

This joint initiative between NCRTC and DMRC aims to provide a comprehensive travel solution, improving customer convenience and promoting efficient transportation across the Delhi-NCR region. It is also expected to reduce queues at both NCRTC and DMRC stations, save passengers valuable time, and encourage digital transactions and environmentally friendly travel options.

This initiative is in line with the PM National Gati Shakti Master Plan, which envisages seamless integration between different transport modes. RRTS stations are strategically located nearby and integrated with the existing railway stations, metro stations, and bus depots, creating an extensive network of networks.

“By eliminating the need to switch between different ticketing apps when transitioning between NCRTC and DMRC networks, this initiative further promotes rail-based green transportation for travel within Delhi-NCR,” the statement added.

This initiative follows a similar tie-up recently between NCRTC and IRCTC for booking Namo Bharat train tickets on the IRCTC platform.

Earlier this month, the NCRTC and Indian Railway Catering and Tourism Corporation Limited (IRCTC) collaborated to offer tickets for the Namo Bharat trains under the ‘One India-One Ticket’ initiative. A similar tie-up was launched last month between the Delhi Metro and the IRCTC.

Last month, the IRCTC and DMRC joined hands in a first-of-its-kind Initiative where users can book metro tickets along with Railways booking.

The Namo Bharat trains, with a design speed of 180 km/h and an operational speed of up to 160 km/h, significantly reduce travel time within the region by up to a third.

Once the entire 82-km corridor is completed by the targeted deadline of 2025, passengers will be able to travel between Delhi and Meerut in under an hour.

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