Markets regulator Sebi on Monday launched a chatbot, ‘SEVA’, an Artificial Intelligence (AI) based conversation platform, for investors.
The chatbot is presently enabled to answer questions relating to general information on the securities market, the latest master circulars, grievance redressal process, etc.
The Beta version of chatbot SEVA (Sebi’s Virtual Assistant) includes features like citations for generated responses, speech-to-text and text-to-speech functionality for accessibility, and follow-up questions, among others, the regulator said in a statement.
Based on the feedback received from the users, additional areas will be added to the chatbot, Sebi said that the beta version of the chatbot is available on SEBI’s investor website and SAARTHI mobile app (both Android and iOS).
What Is A Chatbot?
A chatbot is a computer program designed to simulate human conversation through text or voice interactions. Think of it as a virtual assistant that can understand and respond to your questions, requests, or commands.
How Do Chatbots Work?
Natural Language Processing (NLP): This technology enables chatbots to understand and interpret human language.
Machine Learning: Chatbots can learn and improve over time based on their interactions with users.
Pattern Recognition: They identify patterns in user input to provide relevant responses.
Comments
0 comment