OYO has entered into a partnership with niki.ai, enabling users to book an OYO room using niki.ai’s bot - a unique personal assistant application powered by artificial intelligence. Consumers can now easily search and book OYO hotels using Niki chat interface.
niki.ai, an AI technology startup based out of India launched their bot in October 2015. The bot utilizes natural language processing and machine learning to help users accomplish tasks like food ordering, phone recharges, cab bookings, bus bookings, bill payments etc. through automated chat interaction. Niki had recently launched the bot on messenger too thereby available to users on Android, iOS, Web and Windows platforms as well.
“Niki has developed the first of its kind chat-bot that understands human language contextual to products and services, and offers suggestions accordingly. This partnership enables OYO and niki.ai's users to accomplish the task of searching and booking hotels seamlessly through a chat enabled interface,” said Anurag Gaggar, Head of Product, OYO.
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