New Delhi: If you have the habit of making an Uber taxi wait at your doorstep as you put on your shoes and comb your hair, the company is ready to teach you a lesson.
Taxi provider Uber has introduced a late fee trial policy in four US cities under which it will start charging customers after drivers wait for two minutes and could also go to the length of cancelling a ride altogether if the waiting time is more than five minutes.
The late fee policy is currently under trial in New York, New Jersey, Dallas and Phoenix and it is not being formally introduced yet.
A report on The Guardian notes that Uber is also reducing the time allowed for riders to cancel an ordered taxi without being charged from five minutes to two minutes. The cancellation fee is also not consistent across cities.
Although the company encourages users to book a taxi only when they are ready to board, there have been instances when the vehicle's estimated time of arrival had been inaccurate.
The change is triggered after growing speculation that tipping Uber drivers could become commonplace in response to class action challenges in California and Massachusetts.
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